1. CURRENCY
Canadian Dollar (CAD) for additional charges payable locally only

2. MINIMUM AGE
Twenty-one (21) years of age except where provincial law provides otherwise.

4. UNDERAGE FEE
In all provinces the minimum age for all drivers is 21. An underage fee of Twenty-five dollars (CAD$25) per day, per driver will apply for renters and additional drivers age twenty-one through twenty-four (21-24), unless otherwise stated. This fee is paid locally by the traveller at the time of rental. All drivers must possess a valid driver's license, major credit card and a prepaid voucher (supplied by Golden Holidays)

5. ADDITIONAL DRIVER FEE & ADDITIONAL DRIVER REQUIREMENTS
An additional fee of CAD$10.00 per day, per additional driver will be charged, except where provincial law provides otherwise. Additional drivers must show a valid license and credit card in their name at the time of rental

6. INFANT SEAT
A fee of cad$6.99 per day, per infant seat will be charged with a CAD$50.00 deposit. .Infant seats should be requested at time of reservation. In the event the infant seat is not returned at the end of the rental.
Infant Seat: birth up to 20lbs (9.07kgs) Child Seat: up to 40lbs (18.14kgs) or 4 years of age
Booster Seat: 40-80lbs (18.14 - 36.29kgs) or 2-10 years of gage

7. SEATBELTS and CHILD RESTRAINT SEATS
Provincial laws may require the use of seatbelts and child restraint seats. Seatbelts and child restraint seats can save lives. We urge you to use them. To avoid serious injury or even death, use child restraint seats only in the back seat of the vehicle. Older children who do not use child restraint seats should ride properly buckled-up in the back seat. Infant seats should be requested at time of reservation.

8. DRIVING AREAS
Vehicles can be driven in any provincial in Canada but must be returned to the location from which they were rented or drop-off charges will apply. Vehicles may not be driven into Mexico. Vehicles are allowed One Ways between provinces. No One Way rentals are allowed into the United States unless a prearranged drop off fee at one of the approved locations has been approved. Driving on road that are not government maintained voids the contract and the Collision Damage Waiver (CDW) coverage. The customer will be fully responsible for any damage done to the car, up to the full value of the vehicle.

9. FUEL POLICY
Unless fuel in included in the pre-paid tour product a full tank of gas is purchased at the time of rental. The Service is convenient because the renter does not have to worry about taking time to stop and refuel before returning the car (there is no credit for remaining fuel).

10. TAXES AND FEES
Unless otherwise stated, rates do not include any Governmentally (Federal, Province, County or City) imposed or authorized taxes or fees, or any airport fees or airport concession recoupment fees which may apply and are the responsibility of the renter.

Legislation, regulation or the cost of fuel may affect Alamo’s pricing or procedures. On all inclusive products, Alamo reserves the right, without notice to (i) charge customers at the time of rental or thereafter, for the amount of any additional or increased surcharges, fees, taxes or increased fuel costs incurred subsequent to entering into this Agreement or (ii) increase Client’s tax, surcharge or fuel inclusive rates by an amount equivalent to the additional or increased tax, surcharge or fuel cost subsequent to entering into this Agreement.

11. ONE WAY RENTALS
All one way rentals must be booked in advance and are subject to availability. One way rentals are restricted to rentals between Alamo or National Canadian locations. Drop-off charges may apply and are payable at time of rental. One way for Luxury vehicle is on request. For all Calgary locations, one way rentals of Luxury, Minivans, SUV and Convertibles are available on request only.

12. METHODS OF PAYMENT
Credit Cards - Alamo accepts Visa, MasterCard & American Express,

13. IDENTIFICIATION REQUIRED FOR RENTAL
A full and valid Driver's License from country of origin, Passport and credit card in renters name. If the Driver's License is not legible or translated into English and International Drivers License must be provided.

14. COLLISION DAMAGE WAIVER (CDW) OR loss damage waiver (LDW)
All Inclusive Rates include Damage Waiver, which waives or limits the renters liability for damage to or loss of the vehicle. The deductibles for rentals are as follows:

Renters age 21+, the customer is responsible for the first $300 CAD (“Deductible”) of damage to the vehicle. Higher liability applied to rentals in Whitehorse, Jasper and Newfoundland.

15. ADDITIONAL LIABILITY PROTECTION (LP)
All Inclusive Rates include the renter and authorized drivers up to an aggregate of $1,000,000 CAD, for claims that may be made by others against the renter and authorized drivers for bodily injury/death and or property damage arising out of the use or operation of the rental vehicle. The Inclusive Tour Package does not include Uninsured Motorist Protection and is only available at Alamo Corporate locations.

16. ADDITIONAL ITEMS
Roof racks – Mini Vans and Sporty Utility Vehicles, may come equipped with Roof Racked or Ski racks, please request at time of booking if available. Only available at Vancouver, Calgary. Toronto and Montreal.
“Winterized” cars - Cars can be “winterized”. A “winterized” car includes a snow brush/ice scraper, a block heater (select locations), and a ski rack. Request at the time of reservation. Ski Racks are $7.50 CAD per day.
Maps - Maps of the local area are available, free of charge.

17. GPS (GLOBAL POSITIONING SYSTEM)
GPS navigational systems are available at an additional cost per day and are subject to availability.

18. GRACE PERIOD
Alamo offers a 29 minute grace period on all rentals. If a customer extends the rental any time after the vehicle has been picked up at the rental location additional charges will apply.

19. RESERVATION REQUIRMENTS
The following information is required at time of reservation for all Voucher and E-Voucher bookings: Voucher ID Number, Number of Voucher days and car type. The number of voucher days and car type on the reservation will be the values used to bill the client.

20. SKI RACKS
Ski racks, if required, must be requested at the time of reservation and are $7.50 per day.

21. VOUCHERS
If a customer with a prepaid rental returns the vehicle prior to the end of the reserved period, no credit will be given for the unused portion of the Vouchered or E-Voucher.

21. MILEAGE
Rentals commencing in Whitehorse, Jasper, Regina and Inuvik will include 200 free kilometres per day / 1400 free kilometres per week.

• Key replacement: replacement keys or a locksmith will be sent
• Glass replacement: if the glass is damaged through no fault of the renter (or authorized driver), the glass will be replaced
  
• Flat Tyre: if the vehicle's spare tyre is installed and serviceable, it will be installed to replace a flat tyre. If no inflated spare tyre is available, the vehicle will be towed in accordance with the towing provision.
  
• Tyre Replacement: If the vehicle's tyre is damaged, the tyre will be repaired or replaced at no additional charge.
  
• Towing: Towing charges will be covered at no additional cost should the vehicle be inoperable.
  
• Jump start: A battery boost will be provided in an attempt to start the vehicle.
  
• Lockout service: If the keys are locked inside the vehicle, service will be sent to gain entrance.
  
• Fuel delivery: A limited supply of gasoline will be delivered to the vehicle to enable you to reach the nearest open service station. (Up to three gallons or equivalent litres).

Rental Terms, Conditions and Prices are subject to change without notice and may vary by location.